Warehouse Manager – Birmingham

Responsible for the daily management of our Birmingham site and to lead the existing Operations team to ensure the efficient and cost-effective fulfilment of customer requirements. Accountability of professional service on incoming goods, storage, and dispatch service, encompassing both speed and accuracy with right first-time approach.

Working hours: Monday to Thursday 9.00am to 5.30pm Friday 9.00am to 4.30pm (39hrs)
Location: Birmingham, B11 3RE

Main duties and responsibilities
  • Located at our site in Birmingham, being responsible for the day-to-day Operations within the site.
  • Plan and co-ordinate the incoming goods, storage, and dispatch of items in a timely and efficient manner to achieve your team objectives and Key Performance Indicators (KPIs), as determined by the Senior Operations Manager.
  • Responsibility to ensure structured training and development for self and team to enhance skill levels, product, knowledge, flexibility, absence cover, safety & welfare of your team.
  • To ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-confirming product.
  • Working closely with the Purchasing department to ensure adequate stock levels.
  • Organising and ensuring accurate and periodic cycle counts and stock takes.
  • Timely reporting of all variances, out of stock items / return to stock, etc. and taking corrective action as required.
  • Timely and accurate transfer and recording of all internal stock movements.
  • Ensure the accuracy and strict control of all relevant documentation and administration relevant to your area.
  • Ensure that the awareness of customer expectations on ‘Service’ and ‘Right first time’ are promoted throughout the organisation.
  • Be responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer.
  • Ensure quality procedures and team quality targets are strictly adhered to.
  • Monitor and enhance the inspection process for Incoming goods and finished products.
  • Develop and maintain a robust process to manage Supplier Quality though clear and concise reporting.
  • Ensure that all quality concerns are investigated and addressed to a prompt and full conclusion.
  • Encourage and facilitate employee through cross-functional improvement teams.
  • Implement and promote the company’s Health and Safety Policy, ensuring safe working conditions and practices within the Warehouse.
  • To facilitate customer visits and customer training requirements on site, scheduling these into the day-to-day operations of the site.
  • To be a key holder and open / lock up at appointed start and closing times if required.
  • Provide strong leadership, direction and mentoring, thereby fostering and sustaining co-operation and team spirit.
  • Any other reasonable duties which may be required by management from time to time, including discretional overtime.
Essential requirements
  • A minimum of 3 years’ recent, relevant Warehouse Management experience in a busy fast moving industry
  • Strong experience in driving and ensuring stock accuracy within a high-volume Warehouse
  • Experience of managing teams within tight quality and efficiency parameters
  • Proficient in the use of Microsoft Office packages; word, PPT and excel
  • Experience of managing employee relations
  • Experience of training and developing staff
  • Strong people management skills
  • High level of interpersonal skills
  • Excellent planning, organising and prioritising skills
  • Ability to make decisions and use initiative
  • Ability to implement, and ensure compliance with, Company policy and procedures
  • High level of honesty and integrity
Desirable requirements
  • Qualification in Leadership and Management
  • Knowledge/application of business improvement techniques
  • Experience of Quality Systems (preferably ISO 9001 (2008))
  • Working knowledge of applying 5s and CAYG principles
  • Experience of driving a forklift and order picker
What we offer
  • Enhanced annual leave with additional for long service
  • Attendance rewards- quarterly £50
  • Loyalty bonus
  • Long service awards
  • Paid medical appointment allowance
  • Health Shield benefit upon 6 months service
  • Discount on company products- up to 50%
  • Employee referral scheme
  • Life assurance upon one years service
  • Employee assistance programme upon one years service
  • Employee recognition schemes
  • On-site parking
To apply

Please forward your CV and covering letter, which demonstrate how the above criteria are met, through the ‘Apply Now’ button below.

Closing date: Tuesday,18th November 2025.

*Applicants should be able to provide proof that they have a right to work in the UK.

Link to this job

https://www.decora.co.uk/careers/warehouse-manager-birmingham/
Location
Birmingham, B11 3RE
Department
Warehouse
Employment Type
Permanent, Full-time
Minimum Experience
3 years’ recent, relevant Warehouse Management experience in a busy fast moving industry