Warehouse Manager – Birmingham
Responsible for the daily management of our Birmingham site and to lead the existing Operations team to ensure the efficient and cost-effective fulfilment of customer requirements. Accountability of professional service on incoming goods, storage, and dispatch service, encompassing both speed and accuracy with right first-time approach.
Working hours: Monday to Thursday 9.00am to 5.30pm Friday 9.00am to 4.30pm (39hrs)
Location: Birmingham, B11 3RE
- Located at our site in Birmingham, being responsible for the day-to-day Operations within the site.
- Plan and co-ordinate the incoming goods, storage, and dispatch of items in a timely and efficient manner to achieve your team objectives and Key Performance Indicators (KPIs), as determined by the Senior Operations Manager.
- Responsibility to ensure structured training and development for self and team to enhance skill levels, product, knowledge, flexibility, absence cover, safety & welfare of your team.
- To ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-confirming product.
- Working closely with the Purchasing department to ensure adequate stock levels.
- Organising and ensuring accurate and periodic cycle counts and stock takes.
- Timely reporting of all variances, out of stock items / return to stock, etc. and taking corrective action as required.
- Timely and accurate transfer and recording of all internal stock movements.
- Ensure the accuracy and strict control of all relevant documentation and administration relevant to your area.
- Ensure that the awareness of customer expectations on ‘Service’ and ‘Right first time’ are promoted throughout the organisation.
- Be responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer.
- Ensure quality procedures and team quality targets are strictly adhered to.
- Monitor and enhance the inspection process for Incoming goods and finished products.
- Develop and maintain a robust process to manage Supplier Quality though clear and concise reporting.
- Ensure that all quality concerns are investigated and addressed to a prompt and full conclusion.
- Encourage and facilitate employee through cross-functional improvement teams.
- Implement and promote the company’s Health and Safety Policy, ensuring safe working conditions and practices within the Warehouse.
- To facilitate customer visits and customer training requirements on site, scheduling these into the day-to-day operations of the site.
- To be a key holder and open / lock up at appointed start and closing times if required.
- Provide strong leadership, direction and mentoring, thereby fostering and sustaining co-operation and team spirit.
- Any other reasonable duties which may be required by management from time to time, including discretional overtime.
- A minimum of 3 years’ recent, relevant Warehouse Management experience in a busy fast moving industry
- Strong experience in driving and ensuring stock accuracy within a high-volume Warehouse
- Experience of managing teams within tight quality and efficiency parameters
- Proficient in the use of Microsoft Office packages; word, PPT and excel
- Experience of managing employee relations
- Experience of training and developing staff
- Strong people management skills
- High level of interpersonal skills
- Excellent planning, organising and prioritising skills
- Ability to make decisions and use initiative
- Ability to implement, and ensure compliance with, Company policy and procedures
- High level of honesty and integrity
- Qualification in Leadership and Management
- Knowledge/application of business improvement techniques
- Experience of Quality Systems (preferably ISO 9001 (2008))
- Working knowledge of applying 5s and CAYG principles
- Experience of driving a forklift and order picker
- Enhanced annual leave with additional for long service
- Attendance rewards- quarterly £50
- Loyalty bonus
- Long service awards
- Paid medical appointment allowance
- Health Shield benefit upon 6 months service
- Discount on company products- up to 50%
- Employee referral scheme
- Life assurance upon one years service
- Employee assistance programme upon one years service
- Employee recognition schemes
- On-site parking
Please forward your CV and covering letter, which demonstrate how the above criteria are met, through the ‘Apply Now’ button below.
Closing date: Tuesday,18th November 2025.
*Applicants should be able to provide proof that they have a right to work in the UK.



